(Fake)Microsoft Still at it. Here is what you need to know

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They’re Starting to Be Like Your Clingy Ex

So, the word around town is fake Microsoft agents are still at it, in full force. Now, they have found a sneakier way to get full access to your pc, and not let go! This is a scarey thing to think about, because if you’re not careful, they can be watching you while you work on the pc if you let them in remotely. Even if you didn’t pay them anything, they could potentially still have access to your pc!  Pay attention to my steps so this doesn’t happen to you.

Look Both Ways Before Crossing the Connection Road To Fake Microsoft

NEVER, I mean NEVER allow anyone remote access to your computer you don’t know, or haven’t called the OFFICIAL phone number for a device you own (printer, computer, other connected device.) When you follow someones prompts to give them access to your pc, you never know their integrity, or how much permission a remote connection software is giving the person on the other side of the phone (maybe even the world!) Sure there is some software that only allows “viewing” of your screen, but again, Jim from Microsoft may be setting up his tent to camp out at your pc 24/7. Max Tech Support IS ok to connect with 🙂 Schedule a connection HERE if you want us to check your PC remotely!

Ask a Lot of Questions!

If you think they could be legit, asking a lot of questions can do a couple of things (WITHOUT CONNECTING THEM!) Ask their name, what company they work for (if they say Microsoft, ask how they got your number.) If they say sometime like on their file with you, then you could say “then verify some of the other information you have for me so I know it’s all correct,” while NOT giving them your information see if they know anything that is not Public information.

No, I will Not Go To wr.oqttr.nl In My Browser

If Jim from Microsoft asks you to go to an obscure website name, I would say that’s the green light to just hang up on them. Most reputable companies offering support normally use LOGMEIN, Go To Assist, maybe Teamviewer. Some of our clients have notified us they let someone in and used the site ammyy.com. Though this company may have good intentions, These Scammers found this software to be good for their scheming.

CALL US!!!

Hey, let’s be honest. We want to be your IT support. Call us first if you have any questions about someone connecting in, or anything else related to technology! 586.693.2661 We can remotely support 90% of computer problems and have multiple packages to choose from that fits every company’s budget.

Fill out this 2 part form and we’d be happy to give you some information on why are are #1 in Michigan on Angieslist.com for the highest rated tech support.

windydog

High Winds and No Power. Are Your Computers Safe?

Is your office “outage ready?”

Here are some tips to keep your technology from getting “blown away” from a wind storm

 

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Battery Backups

In the event of a power outage, not even necessarily a wind storm, battery backups are crucial to safety of your data. Remember, the parts of computer can be replaced, but your data inside is the gold we are trying to protect here. Making sure you have the appropriate size backup is important because you need to know you have enough time to get back to your device to manually shut it down and DISCONNECT it from the wall. Some backup systems will even email you once a failure is detected. WE CAN HELP WITH THIS. JUST FILL OUT THE FORM TO THE RIGHT.

 

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Whole Office Surge Protectors

Yes, I know, you already have a surge protector in the wall (that used to be white) and everything is working fine.  This does not protect you sufficiently and here is why.

  1.  Surge protector don’t last forever (as this article explains on howtogeek.com)
  2. You can use the backup rule (1 backup/good, 2 backups /god)
  3. Whole office surge protectors protect other devices as well (furnaces, sump pumps, microwaves, fridges, etc.)

 

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Be Triple(y) Safe, Just Turn It Off

Another great way to lower the chances of data loss during a wind storm, just turn off the computer when not in use and/or when leaving for the night if bad weather is coming. Having files/OS running while a power failure is happening is never a good thing. This is especially important with the introduction of Windows 8 and above as their complex OS platforms DO NOT LIKE BEING TURNED OFF UNEXPECTEDLY. Too many times we’ve attempted to help a client with a 8 or above laptop and the batter died on them and the ” 🙁 ” Sorry screen pops up when trying to turn on the computer.

Top 5 Ways Outdated Tech Hurts Your Business

Decreased Productivty

Outdated computer, giving the advancements in Operating Systems, Memory, and Drives are seemingly slower than ever compared to the new technology. When a employee sits and waits for a process to complete, not only does that waste time and money during the initial time of waiting, they may also pull out their phone to check their "stuff" while waiting and actually make it longer as they don't recognize the process has been completed.

Employee Morale

Image how a slow computer, phone or any electronic makes you feel. Now put that in the hands of your client facing workforce. Not at the fault of your employees, but couldn't you see frustration possibly being associated with work as the spinning wheel of death slowly turns while the client, or even you are sitting and waiting for an answer, an appointment confirmation, a credit card process, etc? You don't have to go all Quicken Loans and build them a $20,000 rec room, but I'm sure they will more than appreciate a fast, efficient tech environment.

Unhappy Clients

Clients trust you have your stuff together when it comes to your speciality. But they also trust the process to get your services to them should be easy as well. If your employees have trouble with emails, scheduling, or whatever it is they do on the computer for your company, clients could get frustrated with the process and potentially not call again, or just go with your competitor the first time.

Inevitable Data Loss

With outdated technology, data loss is bound to happen. Even having proper data backup doesn't help the fact that when the data loss happens, you have to go into recovery mode and there will still be potential downtime, or at the very least, scrambling to switch to your working backup system.

Website Technology Hurts Too

Yes, websites can be classified under your companies "technology." When the majority of traffic on a website is done through a mobile device, and people tend to only spend a few seconds per page on a site looking for services, your site better have 3 major points. If you'd like to know these points, submit your email to the right and we will get in touch!

Get Questions Answered Today!

We can help with any computer, server, internet, website, etc. issues fast and efficiently!

Submit your info today and also get a chance to win a 27" IPS display monitor from HP!

Decreased Productivity

Outdated computer, giving the advancements in Operating Systems, Memory, and Drives are seemingly slower than ever compared to the new technology. When a employee sits and waits for a process to complete, not only does that waste time and money during the initial time of waiting, they may also pull out their phone to check their "stuff" while waiting and actually make it longer as they don't recognize the process has been completed.

 

Employee Morale

Image how a slow computer, phone or any electronic makes you feel. Now put that in the hands of your client facing workforce. Not at the fault of your employees, but couldn't you see frustration possibly being associated with work as the spinning wheel of death slowly turns while the client, or even you are sitting and waiting for an answer, an appointment confirmation, a credit card process, etc? You don't have to go all Quicken Loans and build them a $20,000 rec room, but I'm sure they will more than appreciate a fast, efficient tech environment.

 

Unhappy Clients

Clients trust you have your stuff together when it comes to your speciality. But they also trust the process to get your services to them should be easy as well. If your employees have trouble with emails, scheduling, or whatever it is they do on the computer for your company, clients could get frustrated with the process and potentially not call again, or just go with your competitor the first time.

 

Inevitable Data Loss

With outdated technology, data loss is bound to happen. Even having proper data backup doesn't help the fact that when the data loss happens, you have to go into recovery mode and there will still be potential downtime, or at the very least, scrambling to switch to your working backup system.

 

Website Technology

Yes, websites can be classified under your companies "technology." When the majority of traffic on a website is done through a mobile device, and people tend to only spend a few seconds per page on a site looking for services, your site better have 3 major points. If you'd like to know these points, submit your email to the right and we will get in touch!

Submit Your Info

Get a response TODAY and get put in the running for a FREE 27" IPS display Monitor from HP!

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